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We'd love to hear from you and to answer any question you may have. Our ultimate goal is to help our customers. Don't hesitate to send us a message using any of the methods below
Support Tickets
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FAQ
Here are some answers to Frequently Asked Questions.
Does LoliApp slow down my website?
The short answer is, not really!
The long answer is, every line of code you add to your website slows down your website one way or another. However, to be very specific, we did this the scientific way, and we measured the loading time of a blank HTML page before and after adding the LoliApp tracking code. And the result was:
LoliApp adds 5 total requests, 2.4 seconds, and 15.97 KB
So, the conclusion is, adding LoliApp tracking coded added exactly 2.4 seconds to the loading time of the website.
Where to add LoliApp tracking code?
The tracking code needs to go between <head> and </head>
If you are using WordPress with a page builder like Divi, then go to Theme Options and you will find a place to add codes to the header. If you need a plugin to add code to your WordPress, search for "Header and Footer code".
Which website builders are supported?
Every website builder that allows you to add custom JavaScript to your site's header is fully supported by LoliApp. From WordPress to Shopify, all are supported.
Can LoliApp's team help me add the tracking code to my website?
Absolutely! We will add the tracking code to any plan except free trials. Just open a ticket and we will handle your request ASAP!
Do you offer a refund if I don't like the service?
Annual plans and lifetime plans come with a 60-day no-questions-asked refund guarantee. Monthly plans are refundable up to the first week of the subscription.
I received a discount code, is it recurring or one-time?
We are trying to help new website owners, by sending discount codes from time to time to allow more users to afford our services. All discount codes are recurring and are grandfathered in. Which means, regardless of any future price increase, your price will stay the same until you cancel your account.
Do you plan to phase out lifetime deals?
Yes. Lifetime deals are helping with cash flow, but they aren't our main revenue stream, and we will eventually phase them out, keeping only recurring subscriptions for new customers.
What will happen to my lifetime plan whenever you phase out LTDs?
Nothing will happen to your LTD plan if you purchased before our final transition to a subscription-only model. Every LTD we sold before the final transition will be grandfathered in and will remain functional, even if we change our plans and terms. It will also retain the features of the most similar plan available.
What's your affiliate commission percentage?
We offer variable commission percentages based on the plan you subscribe to. Please visit our Affiliates Program page for more information.
Unfortunately, we do not offer this program to non-subscription plans. For example, guests and free trials are not allowed to participate in the affiliates program.
